• Development Chemist
    Will Locke Development Chemist

    When did you start at Wax Lyrical?
    May 2011

    Explain your part in the big team effort to create the candles or diffusers that our customers enjoy:
    I work in the Lab, where all the products are tested and developed, to make the best possible home fragrance for you. We burn thousands of candles every year as part of our testing (our Burns Room is probably a candle lover’s dream).

    Where were you born & how did you end up in Cumbria?
    Born in Calgary, Canada. Grew up in Plymouth. In the 1990s I was living in the South-East but going away hill-walking for many weekends to N. Wales and the Lake District. So I decided to move North as I wanted to live somewhere nice.

    Other jobs held (at other places)
    University of Oxford – Research Associate, Robert McBride Ltd - Development Manager & Carr, Day & Martin – Development Chemist.

    Most important lesson you've learnt
    – errr, I don’t think I’ve learnt it yet!

    Tell us about any funny moments at Wax:
    Making candles can be rather smelly, so I have mixed feelings when my daughter runs up to me when I get home and says “Daddy, you smell wonderful!”

    Which is your favourite Wax product & why?
    The canteen sandwiches – just kidding! The Wax Lyrical church candles – because they burn beautifully.

    What do you enjoy most about your job?
    The variety. No two days are the same.

    Which is your favourite place in the Lake District & why?
    The Duddon Valley. Beautiful but mainly ignored by the crowds.

  • Managing Director
    Joanne Barber Managing Director

    When did you start at Wax Lyrical?
    April 1999

    Earlier positions held at Wax (if applicable) Many! I joined in Customer Service and have valued having the opportunity to see all areas of the business prior to being promoted to Managing Director in 2013.

    Explain your part in the big team effort to create the candles or diffusers that our customers enjoy:
    I have a challenging and exciting position and the opportunity to work with an amazing team creating fantastic products that I love!

    Where were you born & how did you end up in Cumbria?
    I’m proud to say that I Cumbrian born and bred.

    Most important lesson you've learnt
    Keep it simple and enjoy what you are doing.

    Tell us about any funny moments at Wax:
    Every day is a pleasure, there is so much good humor at Wax Lyrical.

    Which is your favourite Wax product & why?
    Our Honeysuckle candles are a particular favourite, the fragrance is so true to life it reminds me of the wafts of fragrance you get from a gorgeously scented hedgerow.

    What do you enjoy most about your job & why?
    Working with an amazing team – we all share the same passion.

    Which is your favourite place in the Lake District & why?
    This is a difficult question as I love fell walking, particularly the views at the top which are the reward for an often strenuous climb. Cat Bells is particularly special – it was the place my partner took me on our first date.

  • Financial Controller
    Liz Kerr Financial Controller

    When did you start at Wax Lyrical?
    Technically June 1998, although I did complete a 1 year placement in 1996/1997 as part of my sandwich degree. I loved it so much, I came back!

    Earlier positions held at Wax: Accounts Assistant & Finance Manager.

    Explain your part in the big team effort to create the candles or diffusers that our customers enjoy:
    The Finance Team is a flexible & proactive support function that provides business information to enable decisions to be made, keeping the business financially safe.

    Where were you born & how did you end up in Cumbria?
    Born & raised in Barrow – I returned back from uni in Sheffield to live with my now husband.
    Most important lesson you've learnt? Seeing every customer as important is holding true now.

    Tell us about any funny moments at Wax:
    As a naïve graduate wondering who “Mark Downs” was on the ledger.

    Which is your favourite Wax product & why?
    Timeless Celebration candle jar - I love the atmosphere a candle flame beings with the sweetness of this fragrance that reminds me of sharing good times with family & friends.

    What do you enjoy most about your job & why?
    Working with a passionate team who care about the company & what it produces.

    Which is your favourite place in the Lake District & why?
    Lodore Falls Hotel, Borrowdale. Overlooks Derwent Water, Catbells & Skidaw. There’s a lovely relaxed atmosphere here & it’s a great base for getting out on the fells.

  • MIS Manager
    Lyn Place MIS Manager

    When did you start at Wax Lyrical?
    November 1993

    Earlier positions held at Wax:
    Export Sales and Credit Control.

    Explain your part in the big team effort to create the candles or diffusers that our customers enjoy:
    MIS has the good fortune of working across the Company with all departments and provide the technology to help the business run smoothly.

    Where were you born & how did you end up in Cumbria?
    I am a born and bred Barrovian. I ended up in Cumbria by default when the boundaries for the County changed from being Lancashire to Cumbria!
    Most important lesson you've learnt?
    The simplest of actions, if meant, can mean a lot.
    Tell us about any funny moments at Wax: I had just moved to Credit Control and was asked to set up an account. There was no completed New Account form so I informed Customer Service - "It's fine", they said. I held my ground and low and behold the form arrived for the new customer, Sandringham House - I was mortified... the owner was... The Queen!

    Which is your favourite Wax product & why?
    Magnolia is a big favourite as I have a Magnolia tree as you step outside into the garden and having the candles around is like bringing the garden inside.

    What do you enjoy most about your job & why?
    Working at Wax Lyrical is not just a job for many people, it’s a passion and we really do care about the Company. Also, no two days are ever the same, which is great for those who can get bored very easily!

    Which is your favourite place in the Lake District & why?
    Bowness out of season. I could choose many places from my walks but Bowness is where my partner took me on our first date and every year we go back for a long weekend.

  • Sales & Marketing Director
    Shane Crawford Sales & Marketing Director

    When did you start at Wax Lyrical?February 2015.

    Explain your part in the big team effort to create the candles or diffusers that our customers enjoy: I have the pleasure of looking after our lovely customers and help the business to generate sales, explore new markets and opportunities, both in the UK and overseas.

    Where were you born & how did you end up in Cumbria?
    I was born in Wales but grew up in Manchester. Now I'm so fortunate to have secured a job in Cumbria with such a warm and friendly company.

    Other jobs held (at other places)
    In my last role, I worked in Sales for a large FTSE 100 company - it's a little different to home fragrance as I'm sure you can imagine! Most important lesson learnt?
    My most important lesson I've learnt in Sales... always deliver on your promises and be proactive!

    Tell us about any funny moments at Wax:
    Plenty of people in the Wax team always put a smile on my face!

    Which is your favourite Wax product & why?
    Fired Earth (along with most of the office), but specifically the decorative candle tins. They did win Gift of the Year 2016 after all!

    What do you enjoy most about your job & why?
    I truly love working with everyone in the Wax family as we all look to grow the business.

    Which is your favourite place in the Lake District & why?
    The Swan at Newby Bridge - it sits on the southern tip of Lake Windermere and I have many fond memories there. I always like to take our customers there and they love it just as much as I do.

  • Human Resources Manager
    Emma Stevenson Human Resources Manager

    When did you start at Wax Lyrical? July 2015

    Explain your part in the big team effort to create the candles or diffusers that our customers enjoy:
    I’m here to encourage robust and fair leadership and management practices. My team contributes by making sure we have the right people, doing the right jobs, to the right standard, at the right time.

    Where were you born & how did you end up in Cumbria?
    I was born in Morecambe and have always lived and worked in North Lancashire, so working in the fabulous Lake District is a real bonus for me.

    Most important lesson learnt?
    There is a positive in every situation, no matter how dire, you just have to look for it. Laugh as much as possible – at yourself more than anything else. Be grateful. Never, ever feel obliged to grow up! If you want any more info from me, I’ll be colouring in my treehouse…

    Which is your favourite Wax product & why?
    The candle I was given for my induction was a Fired Earth Earl Grey and Vetivert. I really love the way it looks and its fragrance and as it was all part of my first experience of Wax Lyrical, it's quite sentimental.

    What do you enjoy most about your job & why?
    We have a great team here with some really talented people. I love the fact I get to be a part of that and I get the chance to encourage and support our teams through that change.

    Which is your favourite place in the Lake District & why?
    Ullswater is a very beautiful lake, particularly on one of those cold, crisp Autumn days. I love Tarn Hows when the tarn is frozen – I have fond memories of ice skating on it when I was a child. The view from the top of Gummers Howe over Windermere is fabulous and the bonus is that I doesn’t have to be a huge climb because the car park is half way up it!