Contact Us

We love to hear from our customers, whether it’s feedback on a new range, a question about a specific item or simply that you love our products! Of course, we also want to know if you have any problems, so we can fix them for you.

Email Us: For feedback or any general queries, simply email and we will do our best to reply to you as soon as possible (no later than 48 hours after we have received your message, but usually a lot faster). For any web orders, please email

Call Us: If you’d prefer to call us, you can contact our Website Customer Services Team on 01229 461140. They can answer your questions about products and also take orders over the phone. Our phone lines are open Monday – Thursday 9:30am – 5:00pm, Friday 9:30am – 4:30pm, Saturday 9:30am – 5:00pm and Sunday – 10:30am – 4:30pm.

Visit and Write To Us: With technology so prevalent in today’s society, it’s exciting when you receive a letter. If you’d like to write to us, our address is Wax Lyrical Ltd, London Road, Lindal-in-Furness, Ulverston, Cumbria LA12 0LD. If you’d like to visit our flagship outlet store, you can also punch this postcode into your sat nav. If you’re not lucky enough to live in the Lake District, take a look at our Outlets page to find your nearest store.

Trade Enquiries: If you’re looking for our trade website, you can find it over at

Media and Influencer Enquires: For information about using one of our products in a feature you are planning please contact Alex Halls at -

Get in touch

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